All Your Questions, Answered.
From your first setup to switch swaps, shipping, and the basics of leverless — five sections cover everything you need to know about the Hitpad.
About Hitpad
What is HJK?
HJK is a fighting game peripheral manufacturer dedicated to creating high-quality controllers for competitive and casual play. Our first product is the Hitpad — a leverless controller built around our own in-house switches.
Why was the Hitpad designed this way?
Every design decision was made with ergonomics in mind. The layout, button sizes, and case shape are engineered so players can game comfortably and naturally for long sessions without hand fatigue.
What's special about the Hitpad's button layout?
The Hitpad uses a standard 12-button layout with 6 additional function keys. The extra buttons are positioned to avoid accidental presses during gameplay, and all buttons can be remapped using our web-based configurator.
What materials are used in the Hitpad?
- Top case and bottom case: Plastic
- Keycaps: PBT with dye-sublimated legends
- Panel: Acrylic
- Function key graphics: UV printed
Is the surface glossy or matte?
All surfaces have a matte texture finish — including the case, panel, and keycaps. This reduces glare and fingerprint smudging during long sessions.
What switches does the Hitpad use?
The Hitpad runs on HJK in-house switches — Luke and Zanku — both designed and tuned specifically for fighting games. Both share a 0.8mm trigger distance for competitive-grade speed. Luke (40g actuation) is tuned for grounded, controlled play; Zanku (37g actuation) is lighter and built for speed.
What's the difference between Luke and Zanku switches?
- Luke is heavier (40g actuation, 2.0mm bottom-out) — every press feels deliberate, with fewer accidental triggers.
- Zanku is lighter (37g actuation, 1.8mm bottom-out) — inputs register faster, ideal for rapid directional changes.
Read more in our In-house Switches guide →
Which Hitpad should I buy — Classic, Akuma, or Blood Pact?
- Hitpad Classic (Luke switch): The all-rounder. Best if you're new to leverless or prefer a more grounded, controlled feel.
- Hitpad Akuma (Zanku switch): For players who want maximum speed and a bolder aesthetic.
- Hitpad Blood Pact (Zanku switch): Same Zanku performance with a distinct themed design.
What is the extra USB port for?
It's reserved for future console compatibility expansion. Currently, the Hitpad connects via USB-A to USB-C using the included cable (recommended for best performance).
Will HJK release other controllers or accessories?
The Hitpad is our first product, and stickless controllers are currently one of the most popular choices for fighting games. We plan to expand our product line with more types of controllers and accessories in the future.
Setup & Usage
Which platforms does the Hitpad support?
The Hitpad natively supports PC and Nintendo Switch. PS5 and Xbox support is possible via third-party adapters (such as the Brook Wingman or Mayflash Magic-X). For tournament play on console, check the adapter's compatibility with your specific game and console combination.
Does the Hitpad work on PS5?
Yes, with a compatible adapter (such as the Brook Wingman). The Hitpad connects to PC and Switch natively; for PS5, the adapter handles the console-side authentication. We recommend checking the adapter's latest compatibility list before purchase.
Does the Hitpad work on Xbox?
Yes, with a compatible adapter (such as the Mayflash Magic-X). Native Xbox support for leverless controllers is limited across the industry, so an adapter is currently the standard solution. Check the adapter's compatibility with your specific Xbox model and game.
Do I need to install drivers to use the Hitpad?
No. The Hitpad works plug-and-play on PC and Switch. For remapping and advanced settings, you can use our web-based configurator at drv.hjkgaming.com — no software installation required, and changes apply instantly without restarting.
Where do I access the web configurator?
Visit drv.hjkgaming.com in any modern browser. The configurator lets you remap any button, adjust SOCD settings, and toggle tournament mode. Changes take effect the moment you click — no save, no restart.
→ Full setup guide
How do I remap the buttons?
Open the web configurator at drv.hjkgaming.com, click any button on the on-screen layout, and assign your preferred input. The change applies instantly — no restart needed. Every button on the Hitpad can be remapped, including the function keys.
Is there input delay?
No. The Hitpad uses a custom-designed chip optimized for extremely low latency. Input timing is competitive-grade and suitable for tournament play.
What is SOCD cleaning, and does the Hitpad have it?
SOCD stands for Simultaneous Opposing Cardinal Directions — what happens when you press Left+Right or Up+Down at the same time. SOCD cleaning resolves this into a single, clean direction so the game receives consistent input (for example, neutral, or last input wins). The Hitpad has SOCD cleaning built in, and the mode can be configured via the right-side slider or web configurator.
Is there a tournament mode? How do I turn it on?
Yes. Tournament mode locks the controller to a strict, rules-compliant SOCD setting. Toggle it using the physical slider on the right side of the Hitpad — left position enables strict tournament mode (SOCD cleaning on, neutral resolution). You can also configure SOCD behavior in the web configurator.
Why are the function keys on the left and different sizes?
The function keys are positioned on the left and use varying sizes to prevent accidental presses during gameplay and to improve usability. The layout is designed so your main gaming hand never has to reach past a function key to hit an action button.
Will there be firmware updates? How do I update?
Yes. Firmware updates will be available for download from our website. When a new version is released, we'll announce it through our community channels and provide update instructions. The Hitpad's custom chip supports updates via the web configurator.
Does it have RGB lighting?
Currently, the Hitpad has indicator lights only — no RGB lighting. This keeps the design clean and focused on performance.
Orders & Support
Is there a warranty?
Yes. The Hitpad comes with a warranty against manufacturing defects. If you experience an issue, contact support through our website with your order details or email support@hjkgaming.com. Shipping fees may apply depending on your region and the nature of the claim.
Will I receive order updates?
Yes. You'll receive a confirmation email when your order is placed, a shipping notification with tracking information when it ships, and delivery updates from the carrier. Make sure to check your spam folder if you don't see the confirmation.
Can I cancel or return my order?
- Cancellation: Possible before shipment. Contact us as soon as possible.
- Returns: If you've already received the item, contact our support team to initiate a return. Return eligibility and conditions will be explained at that time.
What if I entered the wrong address?
If your order hasn't shipped yet, we can update the address — contact us immediately. Once the order has shipped, you'll need to contact the carrier directly to request a redirect, which may incur additional fees.
My order status hasn't updated — what should I do?
Tracking delays can happen due to carrier system updates, weather conditions, or customs processing. Wait 48 hours after the last update. If tracking still hasn't moved, contact us and we'll follow up with the carrier on your behalf.
What if my package is lost?
First, contact the carrier to file a missing-package inquiry. If the carrier confirms the package is lost and it's determined to be our responsibility, we will reship your order at no additional cost. Contact us with your order number and the carrier's response.
Can I change the delivery time?
Delivery times are managed by the carrier. Contact the carrier directly (using the tracking number provided) to arrange delivery time adjustments, hold-for-pickup, or redirect to a pickup point.
Care & Maintenance
Are the keys hot-swappable? Can I use other switches?
Yes. The Hitpad is hot-swappable and compatible with most low-profile mechanical switches. This means you can swap in different switches to customize the feel — though we recommend using our Luke or Zanku switches for the best-tuned experience. A switch puller is included in the box.
Will Luke/Zanku switches be sold separately?
Not currently. However, each Hitpad includes spare switches in the box, so you have replacements on hand if needed. We're evaluating separate switch sales based on customer demand.
How do I remove the keycaps?
Use the dedicated keycap puller tool included in the package. Gently place the puller around the keycap, squeeze, and lift straight up. Avoid twisting or pulling at an angle to prevent damaging the switch stem.
How do I clean my Hitpad?
- Unplug the controller before cleaning
- Wipe the case and panel with a soft, slightly damp microfiber cloth
- For stubborn marks, use a mild soap solution — never harsh chemicals or abrasives
- Keycaps can be removed for deeper cleaning using the included puller
- Avoid getting moisture near the USB port or switch openings
Will the keycaps or casing fade over time?
Under normal use, no. The keycaps use dye-sublimation on PBT material, which bonds the color into the plastic — it won't rub off. The case has a matte finish that resists fading. To keep it looking new, avoid dropping, sharp-object scratches, and prolonged direct sun exposure.
Does it include a wrist rest? How long will it last?
Yes, the Hitpad includes a wrist rest. Like all wrist rests, it's a consumable item and will wear over time depending on usage. Replacements can be requested through our support team.
About Leverless
What is a leverless controller?
A leverless controller (also called an all-button or button-only controller) replaces the traditional joystick with separate directional buttons for Up, Down, Left, and Right. Instead of moving a stick, you press buttons — similar to using WASD on a keyboard. This gives you faster, more precise digital inputs, which is why many competitive fighting game players have adopted the layout.
Is "Hit Box" the same as a leverless controller?
Hit Box is a specific brand that pioneered the leverless layout — similar to how "Kleenex" is often used for any tissue. All Hit Box controllers are leverless, but not all leverless controllers are Hit Box. The Hitpad uses the same leverless concept but is an independent design by HJK.
Is a leverless controller cheating?
No. A leverless controller doesn't play the game for you — you still need game knowledge, reactions, and execution. The "cheating" debate comes from SOCD cleaning (how the controller handles pressing Left+Right at the same time), but major tournaments have standardized rules for this. It's an evolution in hardware, not an unfair advantage.
Are leverless controllers tournament legal?
Yes. All major tournaments — including EVO and the Capcom Pro Tour — allow leverless controllers as long as they have proper SOCD cleaning and a tournament lock mode. The Hitpad has both.
How long does it take to learn a leverless controller?
Most players feel comfortable with basic movement within 2–4 weeks of consistent practice. To match or exceed your previous skill level, plan for 1–3 months. Players with a keyboard background often adapt faster. Start in training mode — don't jump straight into ranked.
Is leverless better than a fight stick?
It depends on your preference. Leverless offers faster directional inputs and more precise execution, which many players prefer for motion inputs and charge characters. Sticks still have strong followings and are fully tournament-legal. The best choice is the one you're comfortable with.
Are leverless controllers only for fighting games?
While they're most popular in the fighting game community, leverless controllers work well for any game that benefits from fast, precise directional inputs — 2D platformers, shoot 'em ups, and retro games can all feel great. That said, they're optimized for fighting games first.
Are leverless controllers better for your hands?
For many players, yes. The leverless layout promotes a neutral wrist posture and uses smaller finger movements instead of larger wrist/arm motions. This can reduce strain during long sessions, and some players switch specifically to manage wrist or hand discomfort.